SquareWorks Automate
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  • Automate Documentation
  • Automate Features
    • Accounts Payable Dashboard
    • Advanced Vendor Onboarding
    • Invoice AI
    • Approval Automation
    • Real-Time 3-Way Match
    • Advanced Document Management
    • Advanced Check Printing
    • Payment Automation
    • Expense Accrual Automation
    • Vendor Request
    • Journal Reversal
  • Automate Configuration
    • Setting Up SquareWorks Automate
      • Automate Overview & Prerequisites
      • Install & Link Automate SuiteApp
      • Verify Password Policy & Setup
    • Advanced Vendor Onboarding
      • Installing and Updating the Bundle
      • Configuring Key Settings
      • Roles, Permissions, and Queues
      • Setting Up Onboarding Forms
    • Accrual Automation
      • Enabling Accrual Automation
      • General Ledger Segmentation
      • Managing Included And Excluded Accounts
      • Bill Custom Date Field
      • Understanding Accrual Types
    • Invoice AI
      • Enabling Invoice AI
      • Advanced Invoice AI Settings
      • Configuring Tax and Freight Capture
      • Configuring Vendor Override Settings
      • Accessing Invoice AI Directions
      • Creating and Scoping New Directions
      • Whole-Invoice Directions: Translation & Page-Range Control
      • Custom Field Extraction with Directions
      • Accessing Invoice AI Rules
      • Creating a New Invoice AI Rule
    • Approval Automation
    • Real-Time 3-Way Match
    • Advanced Document Management
    • Advanced Check Printing
    • Payment Automation
      • Implementation Check List
      • Verify Business Entities
    • Vendor Request
    • Journal Reversal
    • Impact of Subscription Cancellation
    • Configure Inbound Invoice Routing
  • Automate FAQs
    • Check Printing and Configuration
      • How can I reprint a check run?
      • How can I change a check number?
      • How can I add another bank account number from an existing bank to print checks?
      • Where does the address come from that’s printed on a check and how can it be changed?
    • ACH Setup and Timing
      • How do you connect to my bank to initiate ACH transactions?
      • Do I have to use a specific bank with Payment Automation?
      • How long does it take for ACH payments to reach a payee?
      • Why is my ACH payment not available for release?
    • ACH Troubleshooting and Reversals
      • What should I do if a payment fails?
      • How can I cancel a pending ACH payment?
      • How can I request an ACH reversal after the payment has processed?
      • Will the balance automatically transfer back to my account after an ACH payment is canceled?
    • Automate Email Handling
      • Why are emails not arriving at my vendor's inbox?
    • Invoice AI Setup and Configuration
      • How do I see the Automate Portlet on my home dashboard?
      • How do I get notified if someone sends in a non-supported attachment to the capture addess?
  • Automate Support
  • Upgrade Process
  • Release Notes
    • Automate 2025.1
    • Automate 2024.2
    • Automate 2024.1
    • Automate 2023.2
    • Automate 2023.1
    • Automate 2022.2
    • Legacy Editions
  • ⚠️Automate Platform Alerts
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  • Accessing Invoice AI Directions

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  1. Automate Configuration
  2. Invoice AI

Accessing Invoice AI Directions

PreviousConfiguring Vendor Override SettingsNextCreating and Scoping New Directions

Last updated 3 days ago

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Abstract

Invoice AI Directions allow administrators to fine-tune how vendor invoices are interpreted by the OCR engine within NetSuite. By accessing and managing these directions, administrators can create custom rules that adjust extraction behavior for specific vendors, formats, or edge cases. This ensures that the automation process handles non-standard invoices accurately, reducing manual corrections and improving overall workflow efficiency. For example, if a vendor constantly sends invoices with nonstandard layouts, an administrator can create a direction to adjust how data is captured for that vendor.

This article explains how to access the Invoice AI Directions page within NetSuite.

Accessing Invoice AI Directions

Accessing Invoice AI Directions enables you to view, create, and manage custom instructions for how Invoice AI processes vendor bills. These directions are especially useful for tailoring OCR extraction logic for vendors with nonstandard invoice formats or addressing recurring exceptions.

Follow these steps to access the Invoice AI Directions page in SquareWorks Automate:

  1. To start the process of setting up rule-based invoice logic, log in to your NetSuite account with an Administrator role:

  2. Once logged in, enter the configuration area by opening the SquareWorks menu from the navigation bar, hovering over Automate, and then clicking on Settings:

  3. After reaching the Automate Platform Features page, locate the Invoice AI section under My Features and click the Settings button to the right:

  4. Next, click on the Invoice AI Directions button within the Invoice AI Settings section:

  5. When you open the AI Directions page, check whether there are any existing directions listed. If Invoice AI has not been configured with any custom directions yet, this page will be blank:

This concludes the process of accessing Invoice AI Directions in a NetSuite account using SquareWorks Automate.