What are best practices when capturing personal identification documentation?

To avoid documents being rejected, please review the following best practices when taking photos of personal identification documentation. Personal identification documentation must be taken with a camera (scanners are not allowed):

  • All 4 Edges of the document should be visible

  • A dark/high contrast background should be used

  • At least 90% of the image should be the document

  • Should be at least 300dpi

  • Capture image from directly above the document

  • Make sure that the image is properly aligned, not rotated, tilted or skewed

  • No flash to reduce glare

  • No black and white documents

  • No expired IDs

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