International Payments

This feature is part of our Early Adopter Program. Core functionality is tested and reliable, but implementation and usability may still be evolving.

SquareWorks now supports International Payments through our Payment Automation platform. This new capability enables you to pay vendors around the world directly from NetSuite with no additional integrations or complicated workflows. Once you're onboarded, sending an international payment follows the same process as domestic payments.

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✅ How It Works: At a Glance

Step	Description
1	Verify Business Entity for International Payments
2	Link your verified funding source to your GL
3	Onboard your international vendor
4	Approve vendor’s payment method
5	Create a bill using your international account
6	Release the payment (same workflow as today)
7	Receive remittance emails and reporting

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1) Business Entity Verification

Before making international payments, your business entity and bank account need to be verified for cross-border use.

• SquareWorks will send you a DocuSign form to gather the required information.

• The form must be signed by a listed director of your organization (e.g., CFO)

• You'll be asked to submit supporting documentation:

  • A bank statement or utility bill dated within the last 3 months to verify your business address.

  • A bank statement is preferred, as it also enables direct debit setup.

  • Please keep ‘debit’ selected as the settlement method in the DocuSign, it’s automatically selected by default.

• You’ll typically receive confirmation within a few business days.

• Once verified, your account will be labeled as [international] inside Automate.

💡 Note: Domestic (ACH) verification is not required for international payments, but one funding source can be verified for both.

2) Link Verified Funding Source

Once verified, link your funding source to a GL account within SquareWorks. This follows the same steps as linking any other bank account for bill payments.

Note: If the funding source is already linked to a GL account, no action is needed and you can skip this step. Domestic and international payments can share the same setup. If it’s not linked yet, you’ll need to link it here.

3) Onboard International Vendors

• International vendors must be onboarded through the Payee Onboarding flow in Automate.

• The invite must be sent using an internationally verified business entity. Otherwise, international payment will not appear as an option.

Note: International Payee onboarding is not compatible with Advanced Vendor Onboarding (AVO). All international vendors must use the Payee Onboarding flow in Automate.

4) Approve Payment Method

• Review and approve the international payment method.

• The payment method will be clearly labeled as an "International" type.

• Ensure it is marked as the preferred payment method to use it for payments.

5) Create Bill Using International Account

• When creating a bill, choose the GL account linked to your verified international funding source.

• This ensures the payment routes correctly and that international options are available.

6) Release Payment

Once the bill is ready and the payment method is approved, you can release the payment using the same workflow you already use for ACH and check payments.

• Payments will be labeled as International in your payment history.

• No additional steps or logins are required.

7) Remittance Emails & Reporting

• International Remittance emails will be sent to your vendor and business entity as usual.

• Reporting and history views will include payment type indicators to distinguish between domestic and international transactions.

Additional Notes & Tips

• Only internationally verified entities can send international payments.

• We currently support USD-only international payments for US-based businesses.

  • Handling FX is currently under development and will be available to all customers soon. Support for Canadian and UK-based businesses is on the roadmap for this year.

• To add a new vendor country, contact SquareWorks with 2–4 weeks' notice.

  • We can support payment in 200+ countries using the SWIFT wire network.

• If local rails are available to make the payment, it will be sent via the lowest-cost local option (e.g., SEPA, BACS). If no local option is available, the payment will default to a SWIFT wire.