Releasing Payments and Sending Notifications

Abstract

Once vendor payments are reviewed and organized in the Ready for Release queue, the final step is to release those payments and trigger automatic notifications. By completing this step, payments are sent securely and both payor and payee contacts are notified throughout the process.

This guide walks through how to access the Ready for Release queue, release vendor payments, and understand how email notifications are triggered once a payment is in process.

Releasing Payments and Sending Notifications

The Ready for Release queue collects payments that meet all onboarding and funding source requirements. Once a payment is confirmed, it’s sent to the payment provider for downstream processing. Notifications are sent automatically to both the business entity and the vendor.

Follow these steps to release a payment and complete the notification process:

1. To access the Ready for Release queue, hover over SquareWorks, then Automate, and click on the Home page:

   

2. Next, click Payee Payments and select Release Payments, which will take you to the Release Payee Payments page:

   

   

   Note: If you do not see this option, your role or user may not have permission to release payments. Contact your NetSuite Administrator for assistance with configuring access.

3. Next, select the appropriate business entity from the list, click the Release Selected button, and then click the Confirm button:

   

   

4. At that point, the payment is sent to the payment provider which will handle the transaction processing:

   

   During this process, email notifications to the payor and payee are automatically sent. The business entity contact receives a confirmation when the payment is released. The vendor is notified that payment is on the way, and once the funds are deposited, both the vendor and the sender receive final confirmation that the payment is complete.

This concludes the process of releasing payments and sending notifications.